Pricing

Simple pricing. We only win when you win.

Every fee is tied to value: 15% success fee on recovered chargebacks, plus $19 per prevented chargeback via Visa RDR and $29 via Ethoca (Mastercard). Prevention fees are charged only when a chargeback is actually prevented, never for merely receiving an alert. No subscription fees. No setup fee. Free to install.

ANALYTICS

Insights

$0

Free Forever

No credit card needed

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Real-time analytics and intelligence on every dispute and recovery — all in one dashboard.

  • Win-rate analytics
  • Revenue tracking
  • Dispute timeline
  • Sentinel AI advisor
  • Real-time dashboard
Per Confirmed Prevention

Prevention

$19–$29

Per Prevented Chargeback

Only charged when a chargeback is actually prevented

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When a cardholder disputes a charge with their bank, the card networks alert ChargePilot before it becomes a chargeback — and under rules you control, it's resolved on the spot. One fee, charged per confirmed prevention only, never for merely receiving an alert.

  • $19 per Verifi RDR (Visa) alert resolved
  • $29 per Ethoca (Mastercard) alert resolved
  • $19 per Stripe Radar early-fraud warning refunded before it becomes a dispute
  • each a flat price whatever card network the payment ran on
  • Stops chargebacks before they're filed
  • Per-network enrollment you control
  • $0 if prevention fails or doesn't fire
  • $15 fight fee only if you choose to fight an Ethoca (Mastercard) alert above the fight threshold you set — plus the 15% success fee only if we win; never charged on a timeout.
only when it works
Core Service

Automation

15%

Success Fee on Recovered Chargebacks

We only get paid when we win

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End-to-end chargeback handling with bespoke AI-drafted evidence for every dispute — reviewed by our team before it's submitted.

  • Bespoke AI-drafted rebuttal narratives
  • Every response reviewed before submission
  • Visa Compelling Evidence 3.0 (qualifying fraud disputes)
  • Smart ROI assessment
  • Deadline monitoring & escalation
  • Stripe, PayPal, Square, and Braintree disputes bill the same success fee — 15%, wins only.
no subscription fees

Free to install from the Stripe App Marketplace. No contracts. No setup fee. If we don't win or prevent, you pay nothing.

A person on our team approves every response before it's submitted — and we only get paid when it wins.

See what you keep.

Drag the sliders to match your business.

30
5200
$250
$50$1,000
25%
10%60%

With ChargePilot

Win rate (your assumption)25%
Monthly recovered$1,875
ChargePilot success fee (15%)-$281
Monthly net recovery$1,594

How the fee works

If we don't win$0
Subscription fees$0
Setup fee$0

Estimated annual net recovery

$19,125

Illustrative estimate based on your inputs. Actual results vary by merchant and dispute type. Recovery is shown net of our success fee, using your own assumed win rate — not a projected change in win rate. You only pay the success fee on disputes we win; prevention is billed separately, per confirmed prevention.

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ChargePilot Support